For new and well-established organizations, getting feedback from their customers is important. If businesses are unaware of what they are doing right (or wrong) for their clientele, they would never find room for improvements. It's true, the cold, hard truth brings out the best results. One of the best ways to get into an individual's mind is through an anonymous survey.
People do not need to fear being contacted by an company for providing this sort of information unless they personally consented. The downside of passing out these questionnaires to individuals is that there are many opinions and ideas to sift through. Staff members can be overwhelmed by the amount of information sitting at their desks. Instead of manually looking at the survey results, think about putting the surveys into a database.
Instead of sitting in a room full of piles of paper, consider a file-focused document management system. All of the surveys can be securely scanned into a folder for later usage. In fact, many businesses fail to take advantage of scanning services, about and-how-to-get-it-under-control-021399.php”>18 percent of businesses have a company-wide document management solution, according to CMS Wire. Without a secure solution in place, valuable information can get in the hands of the wrong individuals, as a result of a data breach.
Proper records management is the best way to protect individuals from their confidential evaluations. Sometimes, survey results may come from a variety of sources, relying on a proper business to scan and store these answers are essential.
Tab Service Company is a Chicago based company with over 53 years of experience as a data processing service provider. We provide business with outsourcing solutions for document scanning services, data entry services and mailing/lettershop services. As a SOC2-approved organization, we apply industry-best practices to our approach with clients.